There are many different barriers to communication, e. When information is exchanged between the parties through words, it is called verbal communication. By providing opportunities to lower level workers to interact with managers in informal meetings it gives their morale a boost and further commitment to the organisation.
It facilitates co-ordination of the task. This crosswise communication serves the important purpose of coordination through informal meetings, formal conferences, lunch hour meetings, general notices etc.
Types of Communication — Horizontal Communication Horizontal Communication can said to be the backbone of organizations. The most important advantage created by fostering Upward Communication is the high levels of co-operation it elicits from the employees for Management decisions.
When good suggestions are implemented within the organization, the feeling of belonging created in the Employee who suggested the same and fosters a friendly environment.
It does not use any written or spoken words but uses symbols, body language, color etc. The communication process can be made effective by improving: Written downward communication involves the use of memorandums, letters, handbooks, pamphlets, policy statements, procedures, and electronic news displays.
This necessitates that he interacts with the Stores Manager to ascertain the same. The delays may frustrate top-level managers to such an extent that they may insist on sending the information directly to the person or group concerned rather than allow information to slowly flow down the hierarchy.
This is because of the hierarchical nature of organizations where all communication basically and naturally flows from top to bottom.
When information moves upward from downward direction, it is called Upward Communication. Accepting feedback from Employees from time to time encourages them to talk out openly about systems and attitudes that do not add any value to the organization.
It is a means of information sharing It can also be used for resolving conflicts of a department with other department or conflicts within a department. In order to facilitate effective upward communication, the upper level of management must create an environment in which subordinates feel free to communicate.
Crosswise communication consists of two types of information flows, horizontal flow and diagonal flow. This will simplify the life of the Management who will be able to implement newer systems and practices for development from time to time.
Communication without using words is called noon-verbal communication. Crosswise or Diagonal Communication: In fact, some directions or instructions may not even be understood.
Horizontal flow refers to the flow of information among people at the same or similar organizational levels, whereas diagonal flow refers to the flow of information among persons at different levels, who have no direct reporting relationships.
They may, thus, dilute or modify the communication.In other words, when a message flows form a subordinate to a superior; it is considered as upward communication.
Upward communication may be written or oral. Downward Communication: When information moves downward form upward direction, it is called downward communication.
It is just the opposite of upward communication. Four directions of business communication are: I. Downward Communication II. Upward Communication III.
Lateral or Horizontal Communication IV. Diagonal or Crosswise Communication. Every organisation has a multidimensional or. Upward Communication Information flow from the lower levels of a hierarchy to the upper levels A second major flow of communication is upward, from employee to supervisor, supervisor to department head, department head to vice president, and so on.
Depending upon the flow of Communication, there can be four types of communication namely Upward Communication, Downward Communication, Horizontal Communication and Diagonal Communication. Types of Communication – Upward Communication.
Upwards Communication is the concept of new age Management and is also termed. Communication Flows in an Organization.
In an organization, communication flows in 5 main directions-Downward Upward Lateral Diagonal External Downward Flow of Communication: Communication that flows from a higher level in an organization to a lower level is a downward communication.
In other words, communication from. Downward communication vs. Upward communication Downward Communication • It represents the flow of information from top level to lower levels.
• Its purpose is to communicate policies, procedures, orders and instructions to the sub- ordinates.Download